Shipping Information

Golden Goose Worldwide Shipping: Duties & Tracking

Customs duties, VAT/GST, and brokerage fees may apply to international deliveries and are determined by your country’s customs authority. Unless stated otherwise at checkout, shipments are sent DDU (Delivered Duty Unpaid), meaning these charges are collected by the carrier on delivery. Where supported, you may see an option to prepay taxes at checkout for a smoother handoff. If a parcel is refused, any return shipping and assessed duties will be deducted from the refund.

Orders typically process within 1–2 business days. Once dispatched, you’ll receive a tracking link with real‑time updates. We partner with DHL, UPS, FedEx, and USPS (handoff to local post where applicable). Express upgrades are available to many destinations for faster transit; remote areas may require additional time or a surcharge. For security, a signature may be required on orders over $300. Most international couriers cannot deliver to PO boxes or APO/FPO addresses.

• Enter your full name, local phone number, and complete address in your country’s standard format.
• Include required tax IDs (e.g., Brazil CPF, Chile RUT) to prevent clearance delays.
• Track your parcel and respond promptly to any customs or courier requests.
• Consider splitting large orders to reduce potential duty thresholds or inspections.

Every shipment is tracked and insured against loss in transit. If your package arrives damaged or is delayed beyond the carrier’s window, contact our support team within 7 days of the event so we can open a claim and assist with a replacement or refund. This helps keep your Golden Goose worldwide shipping experience seamless end to end.